How we got here...
We are the sister brand of the Phoenix Education Centre, a non-profit community interest company that provides mentoring and support, along with education and training opportunities for the community of East Belfast
We are a community-based, community-focused, and community-led approach to tackling educational underachievement and improving opportunities in East Belfast.
As a community, we cannot wait on the government to act in tackling these issues and so the responsibility lies with us to ensure everyone, from cradle to grave has access to education, training, and opportunities that can improve their lives. We won’t wait for change, we must make it happen.
We are currently reliant on government funding but we want to change that. That's why we've put time into creating our clothing brand. By purchasing our products you will give back to the community in East Belfast and help us to achieve great things. Your purchase can help fund activities, training, and all kinds of courses to the youth and adults in the community to give everyone the chance to achieve greatness.
Thank you!
Delivery & Returns
Shipping Policy
All orders are processed within 4 to 22 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Status
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at info@phoenixeducationcentreni.co.uk with your name and order number, and we will look into it for you.
Refunds, Returns & Exchanges
Due to the nature of on demand printing services we do not accept refunds, returns or exchanges. In the event that your order arrives damaged in any way or not up to standard, please email us as soon as possible at info@phoenixeducationcentreni.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to get in touch!